Key Components of our Fulfilment Arm
A catalogue built for the trade & influencers
Ten-plus reward categories, chosen for people who work with their hands: consumer durables, electronics, home appliances, kitchen utilities, workshop equipment, hand and power tools, stitched items and apparel, promotional merchandise and e-vouchers. Wide enough that a mechanic, a painter and a distributor each find something they actually want.
Sourcing at scale
We buy for massive programmes, which changes what is possible on price, availability and lead time. Vendor relationships are ours and managed directly, so the catalogue stays live rather than going out of stock the week a campaign peaks
Personalisation and kitting
Complex kitting handled as standard: multi-item kits assembled to your specification, branded and personalised, including size variations both across kits and within a single kit. Apparel programmes that need three sizes across four regions are a planning problem we have already solved.
Coordinated dispatch
Dispatch planned across multiple pin-code zones so a national campaign lands together rather than trickling in over three weeks. More than 27,000 serviceable pin codes. Every consignment monitored to delivery and receipt confirmed, so you know what arrived, where, and when.
Returns and customer service
Return-to-origin cases, wrong addresses, damaged consignments and user complaints handled by our own reverse logistics and customer service arm. The redemption that goes wrong is the one that decides whether a mechanic trusts the programme, so it gets attention rather than a ticket number.